An astute result oriented leader with proven success of 3 years in Planning, organizing and controlling all activities to perform such as sort and distribute incoming mail, and dispatch outgoing mail, write business letters, reports using word processing programme, answer telephone inquiries from customers, attend to visitors and assist other staff in the organisation with their inquiries, operate a range of office machines such as printer, photocopiers, computers and faxes, file papers and documents, undertake other duties such as banking, credit control or payroll functions.
•• Performs Administrative and office support activities such as sort and distribute incoming mail, and sending outgoing mail.
• Answer all incoming telephone inquiries and transfer to the concerned person.
• Performing reception duties like attending all visitors and reporting to concerned department or person.
• Maintains database of all visitors on daily basis and sending the report to Sales Manager.
• Develop and maintain a professional relationship with clients to provide excellent support through managing director, appointments, and arrangements.
• Monitor all customer call, analyze problems for services (sales products) and ensure optimal solution for same.
• Keep records of customer transactions, complaints, comments as well as action was taken.
• Communicate and coordinate with internal sales departments.
• Responsible for preparing all setting up documents such as agreement of sales property and tracking the status.
• Specialized in records keeping and database management.
• Making sure that there is enough stationery.
• Operate a range of office machines such as printer, photocopiers, computers and faxes, file papers and documents.
• Undertake other duties such as banking, credit control or payroll functions.